Before You Buy AI for Reconciliation, Ask This One Question

Everyone tells me they want AI in reconciliation.

But I am not convinced everyone knows what they’re actually asking for.

Recently, we asked 23 of the leading reconciliation vendors globally a simple question: 

What do you actually use AI for in your product?

The answers were…eye-opening in the diversity of application.

Some use AI, ML and/or NLP for:

- data ingestion and enrichment

- exception classification

- report generation

- rule suggestions

👉 Only one uses AI for matching itself.

That’s usually not what buyers expect. And this is where I see the disconnect.

Most organisations say they want “AI”, but what they really want is:

ROI

AI might help — but where you apply it matters far more than whether it exists.

So the real buyer question is not:  “Which vendor has the best AI?”

It is: “Which part of our reconciliation process are we actually ready for AI to touch?”

And that answer is different for every organisation.

This is one of the key reasons why ReconIQ Consulting has started offering AI health checks to help buyers avoid wasting time on solutions that do not fit their reality and reduce the stress of vendor selection. 

👉 Where do you think your organisation really is right now?

#Reconciliation #AI #CFO #COO #FinancialControls #Payments #Banking Transformation