Last updated November 2026
Who we are
ReconIQ Limited is the data controller for the personal information collected through this website. We are registered in England and Wales under company number 16875234. Registered office: Damer House, Meadow Way, Wickford, Essex SS12 9HA. You can reach us at info@reconiq.co.
What we collect and why
Enquiries and bookings. When you use the contact form or book a call we collect your name, work email address, company, job title and anything you write in the message. We use this to respond to you and to arrange the work you have asked about. Lawful basis: our legitimate interest in responding to business enquiries and, where you go on to engage us, the steps needed to enter into a contract.
Downloads. When you request the Reconciliation Buyers Guide or unlock the Knowledge Centre we collect your name, company and work email address so we can send you the material and tell you when we publish something related. Lawful basis: our legitimate interest in sharing our research with the professionals who ask for it. You can object at any time.
Newsletter. If you subscribe to The Reconciliation Radar we hold your email address and name and send you one issue a month. Lawful basis: your consent, which you can withdraw with the unsubscribe link in any issue.
Podcast. If you ask to follow The Break Room or send us a takeaway we hold your name and email address to send you episode notes. Lawful basis: your consent.
We do not collect special category data and we do not use your information for automated decision making.
Who we share it with
Your details are stored in our customer relationship system (HubSpot) and our email systems (Microsoft 365 and Zoho Campaigns), and this website is hosted by Wix. These providers process data on our behalf under contract and may store it outside the United Kingdom, in which case transfers are protected by the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses. We do not sell your information and we do not share it with vendors or any other third party for their own use.
How long we keep it
Enquiry and download records are kept for 24 months after our last contact with you, then deleted. Newsletter and podcast subscriptions are kept until you unsubscribe. Where you become a client, records are kept for the duration of the engagement and for six years afterwards to meet our legal and accounting obligations.
Your rights
You have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to receive it in a portable format. To exercise any of these rights email info@reconiq.co. We will respond within one month.
If you are unhappy with how we have handled your information you have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would welcome the chance to address your concern first.
Cookies
This site sets only the cookies and local storage needed for it to work, including remembering that you have unlocked the Knowledge Centre during your visit. We do not currently use analytics or advertising cookies. If that changes we will ask for your consent first and update this notice.
Changes
We will update this notice when our practices change and show the date of the last update at the top.